Contact Us
There are many ways to obtain information about your account, make transactions, and get answers to questions you may have about the Plan. Voya wants to make it as easy as possible for you to take advantage of the valuable plan benefit made available to you through the Nebraska Pediatric Practice, Inc. 403(b) Plan. That means providing you with the service options you want, when you want them.
Telephone Access
You can obtain account information and make changes to your account by speaking to a Customer Service Associate. Call Voya at (800) 584-6001 weekdays between 7:00 a.m. - 8:00 p.m. CT, excluding stock market holidays. Automated phone service is also available through the Interactive Voice Response System 24 hours a day, 7 days a week.
Customer Service Associates can assist you to:
- Make account balance and transaction inquiries.
- Obtain investment option performance history.
- Review and update your personal profile information.
- Request a change in the way your future contributions are invested.
- Request a change in the way your current account balance is invested.
- Review withdrawal options, terms and conditions including taxes, penalties, and timing of withdrawals.
- Obtain withdrawal and other account service transactions.
- Access your account online.
A confirmation will be sent to you for all Customer Service-initiated financial transactions.
Retirement Planning Assistance
For retirement planning assistance, book time with Josef Ghaussy*, MBA, CFP®, CPFA®, call (402) 964-5694 or email josef.ghaussy@hubinternational.com.
*Registered representative of HUB International Investments Services Inc. HUB International Investments Services Inc. and the Voya® family of companies are not affiliated and are not responsible for each other’s policies and services.